Serena completed her Master of Science by Research from Swinburne University of Technology Sarawak (SUTS) focused on developing a new learning system with social software by studying learners’ readiness and acceptance. She is currently a lecturer at SUTS in the School of Foundation Studies (SFS) teaching IT and web related units. Before joining SUTS, she was a teaching assistant and a part-time lecturer at the university while pursuing her Master’s degree.