Starting university is an exciting journey, especially at Swinburne Sarawak. But it can also be overwhelming if it’s your first time on campus.
Whether you’re a new student to Swinburne Sarawak, or returning for another semester, knowing where to go for assistance can help make your study experience smoother and more enjoyable. At Swinburne, we offer a range of student services that ensure you get the support you need academically, socially, and personally.Let’s look at the key services available to you.
Your first stop: studentHQ

The first place you should familiarize yourself with is studentHQ. This is your one-stop centre for student support and information.
Located in Building A, next to the main lobby, studentHQ is where you can go for services like getting your student ID card done, checking for visa requirements (for international students), verifying past studies (for graduates and alumni), and overseeing general student-related inquiries.
If you ever have questions about your program, class timetable, coursework, exams, or even financial assistance, studentHQ is the best place to start. The team there can either assist you directly or point you in the right direction for specialized support.
You can also contact studentHQ by phone at +60 82 260 600 or email se-servicedesk@swinburne.edu.my.
Counseling and Welfare: Your Well-being Matters
University life comes with new challenges, from balancing coursework to managing personal relationships. If you ever feel stressed, overwhelmed, or just need someone to talk to, Swinburne counselors are here to help.
They offer confidential support for a range of concerns including stress management, mental health issues, and relationship difficulties. Seeking counselling as a student is a sign of strength, and our counselors are here to help you positively navigate university.
Getting Ready for the Future
It’s never too early to start thinking about your career. Whether you’re in your first year or final semester, our Employability team offers valuable resources to help you prepare for the workforce. They provide resume-building guidance, interview skills workshops, and advice on internships and job placements.
Even if you’re unsure about your career path, getting a head start on building your resume and employability skills will give you confidence and open doors for future opportunities.
Managing Your Budget

Worried about finances? The Financial Advisory team can assist with advice on study loans and scholarships. They can also provide guidance on budgeting and help you explore possible financial aid options. This includes bursaries and Swinburne scholarships that you may be eligible for.
Do you have concerns about your finances? Reach out to them as they’re here to help.
Not Sure Where to Go? Start with studentHQ!
studentHQ remains a great first point of contact when you’re on campus. The team there will guide you to the appropriate section and services based on your needs. Furthermore, these services are free for students. So, we encourage you to take an active role in seeking the support you need.
Remember. University is a journey. You don’t have to navigate it alone – help is always available. So, welcome to Swinburne Sarawak. We look forward to supporting you throughout your academic journey with us!
For more information on student services and other resources, visit the Current Student web portal.